MESSA is alerting members that imposters are calling and claiming they are from their health insurance company or a pharmacy working with MESSA. Here's the message MESSA recently sent out about how to handle these phone calls:
Alert: Scammers calling MESSA members
MESSA has been made aware that scammers are calling our members and asking them for personal information. These calls are fraudulent; MESSA never calls to solicit Social Security numbers from our members.
If a member receives one of these scam calls from someone claiming to be from MESSA, “your insurance company,” or a pharmacy working with MESSA, members are asked to hang up immediately and call our Member Service Center at 800-336-0013 to report it.
The Michigan Attorney General’s Office reports that these types of “imposter” scams are on the rise, and has provided some tips to help protect your identity.
If members have any questions, they can call us at 800-336-0013 or chat with us online through the secure MyMESSA member portal at messa.org. We’d be happy to help.
